Frequently Asked Questions
Contact us via the form, WhatsApp, or phone. We’ll arrange a convenient pickup time.
EcoBlue collects commercial waste, recyclable materials, and waste in special places. Contact us for specifics.
Pickups can be scheduled daily, weekly, or monthly depending on your subscription or service agreement.
Payments can be made via online on the dashboard after account creation and login.
EcoBlue currently serves Kaduna State and expanding locations. Contact us with your address to confirm availability.
Yes, we provide appropriate bins for households and businesses depending on the service plan.
Contact our Enforcement Officer via phone, email, or WhatsApp. Provide location and details for prompt action.
Yes, we offer corporate plans with scheduled waste collection tailored to business needs.
Contact our support team immediately. We’ll schedule a make-up collection at the earliest convenient time.
Yes, we collect and sort recyclable waste and ensure it is properly processed.
Yes, special pickups can be arranged. Please contact our customer service to schedule.
Yes, all EcoBlue staff are professionally trained, uniformed, and follow safety and hygiene protocols.
Yes, EcoBlue is fully licensed and compliant with the Kaduna State waste management regulations and fully approved by the Kaduna State Environmental Protection Authority (KEPA).
Yes, our web application and WhatsApp platform allow customers to track scheduled pickups in real-time.
Yes, late payments may attract a small service charge. Details are included in your billing statement.
Yes, EcoBlue provides community workshops and awareness campaigns to educate the public about proper waste handling.
Yes, service plans are flexible. Contact us to adjust your subscription according to your needs.
Feedback can be submitted via our web form, WhatsApp, or email. We respond promptly to all inquiries.
Yes, emergency pickups can be arranged. Contact our hotline or WhatsApp number for urgent waste collection needs.